Vanfest can now confirm that the refund process for festival tickets and camping passes has been finalised. The claim was lodged after the second day of the 2017 festival was cancelled due to adverse weather.
The following values will be refunded to ticket holders:
Saturday festival tickets – 100% of ticket value
Saturday bus tickets – 100% of ticket value
2-day tickets – 75% of ticket value
Camping tickets – 50% of ticket value
All refunds will be processed by Ticketbooth back to the original ticket purchaser. Funds may take between 5-10 working days to show in your account, depending on your financial institution.
If you have any questions regarding this process, please contact [email protected].
We thank you again for your patience throughout the process, and can’t wait to make it up to you this year at Vanfest 2018!