Vanfest can now confirm that the insurance claim process for refunds is now in its final stage. The claim was lodged after the second day of the 2017 festival was cancelled due to adverse weather.
All refunds will be processed by Ticketbooth back to the original ticket purchaser. They will be in contact when the timeline for refunds is confirmed.
If you have any questions in the meantime, please contact [email protected].
We thank you again for your patience throughout the process, and can’t wait to make it up to you this year at Vanfest 2018!